Frequently Asked Questions
Please note if there are any question you have I strongly suggest that you use the contact form to email us your questions for the best possible feedback. Especially if you are not sure about joining the panel and new to online surveys, use the contact form to email us or give us a call.
This way you can build a relationship with our team. Also you can have the most current updates and online opportunities.
What we have covered below is the very basic questions most respondents ask.
Most surveys are product or consumer surveys conducted by manufactures. These types of surveys are very easy to complete and the questioning is very relaxed mostly multiple choice. You hardly ever have to type anything. The point to remember is that there is no right or wrong answers, they want your opinion whatever it is.
Once you have signed up, you will receive survey invitations by email. You will not find any surveys on the website. We will email you survey invitations as new surveys comes up. The survey invitation will explain the payment for the survey together with some information on the survey topic. The invitation will also mention how it will take you to complete the survey. If you decide to attempt the survey you simple click on the access link “start survey here” and you will be directed to the survey.
Most surveys take between 10 and 20mins to complete. The good news is the longer the survey the more you get paid. For longer surveys you don’t have to complete the entire survey in one sitting. You can complete as much as you can, exit the survey and when you have free time click on the access link to restart where you left off.
At the end of each survey you will complete a short payment form. You will select the payment option you prefer for a particular survey, example cash / airtime. You will then add your details corresponding to your payment preference. With airtime we need your network: Vodacom, Mtn or Cell C. With cash we require your bank details someone from accounts will contact you within 2 weeks to get your banking details.
We will contact you within two weeks of you completing a survey and explain the payment process as well as provide you with a payment date. The payment is not instant meaning you don’t complete a survey and get paid the same time. There is a lot of processing and verifying that goes on behind the scenes before we pay. This is a legitimate offer and you will get paid if you complete a survey.
Firstly you must be sure that you completed the survey. A good tip is to make a note of each survey you complete and try and note down the survey topic or survey name for reference. We have contact details on the website and you can contact us during office hours and we will be happy to help you. You have two options you can email us using the contact form or you can call us.
